Providing training is key to success, not only in the day to day functional skills that employees require, but also in broader life skills – like acquiring another language. Developing employee language skills, for example, not only helps to improve communication but also provides an intrinsic value to the employee and the business, according to a new study by Rosetta Stone. The benefits can include increased productivity, more motivated employees and an overall improvement in retention.

Better Communication Is Only The Obvious Impact – Tangible Benefits Go Way Beyond

A recent study by Rosetta Stone shows that, nine in 10 employees believe language training is relevant to their job duties, and 86 per cent report a direct, positive impact on their job performance. Employees also report an increase in job satisfaction and loyalty due to their companies’ investment in their professional and personal development.


Improving Employee Performance

All businesses want to improve employee performance. As trading models change, and the world moves ever faster, productivity and collaboration are what makes or breaks companies. Our survey told us  employees find learning a new language improves their performance at work and helps them serve customers more effectively, with 80 per cent of employees reporting that gaining proficiency in a second language makes them more productive overall, and increases their confidence in communicating with those necessary to perform their job functions.

Boosting Morale and Improving Retention

Leaders understand the value of demonstrating commitment to their people and investing in holistic talent management programmes.  The survey findings support the idea that providing language training is engaging; 89 per cent of our respondents said they feel more positively toward their current employer and 84 percent said they feel engaged at work. Perhaps most importantly, since recruitment and training costs for new employees are notoriously higher than the costs of retaining existing employees, over 70 per cent of respondents said they are more likely to stay with their employer as a result of being provided an opportunity to build life-long language skills with Rosetta Stone.

Donavan Whyte is Vice President, International Enterprise & Education, at Rosetta Stone. He leads the company’s regional institutional divisions in EMEA delivering online language-training solutions to businesses, universities, schools, and public sector organisations.

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