Support
Online Support & Requests
We study the most frequently asked questions and have an easy to use knowledge base for your convenience, or submit a request and review our response when it's convenient for you.
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System Requirements
Rosetta Stone is available in multiple formats to meet your needs.
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Downloads
To download and view User Guides, Curriculum Texts, Student Management Systems or Network Guides, go to our downloads page.
Product Registration
To register your Personal or Home Education Edition purchase, go to our registration page
Support is not available on the following holidays in 2008:
New Year’s Day - January 1
Easter - March 21-24
Whit Monday - May 28
Return Policy
Every Rosetta Stone CD-ROM is backed by an unconditional six-month guarantee. If you’re not satisfied with the progress you’re making, we’ll return your money, no questions asked.
To initiate a return or exchange, please call Customer Care on +31 0808 178 5192 between 9 a.m. and 5 p.m. GMT (Monday to Friday), to receive a Return Authorisation Number. We are unable to process your request without it.
Please note that we cannot accept returns for products not purchased directly from Rosetta Stone.
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