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Understand and use familiar everyday expressions and very basic, practical phrases. Introduce him/herself and others and ask and answer questions about personal details such as where he/she lives, people he/she knows and things he/she has. Interact in a simple way when the other person talks slowly and clearly and is prepared to help.

Good Morning.
How are you?
I am fine,
thank you
My name is Mark,
pleased to meet you.
Is he your brother?
Where are
you from?
I am from Wales.
Exchange greetings and introduce yourself and your family. Say where you come from and where you live.
Where is
the museum?
When does
it open?
A single ticket,
Does the bus
leave at
half past ten?
Do you have
rooms available?
How many nights
would you like
to stay?
Finding your way around in the city, taking a bus tour and booking a room. Tell the time and date, describe your location.
You're supposed
to be writing
a report.
I'm going to
write it in
Well organised,
Do you know
what you have
to do?
It's time
for the
What meeting?
Learn common vocabulary for introducing yourself, within the context of a business trip. Learn how to describe simple situations in the office



Understand sentences and frequently-used expressions about basic personal and family information, shopping, local geography and employment. Communicate simply and directly on routine matters. Describe, in simple terms, aspects of his/her background, current environment, and urgent matters.

I reserved
a table
this morning.
Do you serve
I didn't
white coffee.
Have you
ever been
to the
theater here?
I went
once, what
about you?
I usually
go to concerts
or to the cinema
when I go out.
Order a meal at a restaurant. Explain what you do in your spare time. Discuss your hobbies and interests.
Could you give
some information
on your villas?
This villa has a
large living room
with a dining
space and a
small kitchen.
Is the kitchen
fully equipped?
What's the
weather going to
be like
this weekend?
It will be overcast
and there might be
a few showers.
Not showers!
Book a villa, explain when you would like to rent and for how long. Check the weather forecast
He's in a
meeting at the
Can I
take a
I'd like to
arrange an
I'll need a
for this.
The best thing
might be to
call him back
this afternoon.
Any form
of payment
will do!
Expand your knowledge to include running everyday tasks e.g. at the bank. The vocabulary and the structures you learn can be used in your daily working life.



Understand the common situations in work, school, leisure, etc. Deal with most situations likely to arise while traveling in an area where the language is spoken. Produce simple connected sentences on topics which are familiar or of personal interest. Describe experiences and events, dreams, hopes and ambitions, and briefly give reasons and explanations for opinions and plans.

Is it
my turn?
How much roast
beef do I
need for
twenty people?
Don't we
any eggs?
Could I have
ten loaves,
Do you have
any corduroy
There's the
fitting room.
Grocery and clothes shopping. Express your preferences and emotions.
There's been
an accident.
Is anyone
badly hurt?
We're taking
him to the
Will I get
an appointment
I've not been
feeling well
two days.
I have a
stomach ache!
Dealing with an emergency and visiting the doctor. Make a telephone appointment.
Excuse me,
I'm looking for
the sales manager.
Pleased to meet you.
My appointment's for 3.15,
but I'm a little early.
Can you
remind me of
the order number?
Our after-sales
service can
help you
on that one.
And here's
Is it
a fixed-term
Reinforce and refine your communication skills on the telephone, presenting a product, conducting or closing sales.



Understand the main ideas of complex text on both concrete and abstract topics, including technical discussions on his/her field of specialisation. Interact with a degree of fluency and spontaneity that makes regular interaction with native speakers relatively easy. Produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

Do you think
there are
radar traps
on this road?
There's a train
leaving in
twenty minutes.
You can still
catch it if
you're quick.
Don't worry,
I won't go
over the
speed limits.
We are
always running.
aren't we?
Is this train
calling at any other
We should
be getting there
in another hour.
In the car, on the motorway, on the train. Get familiar with the rules of the road and driving.
Please put your
bags on the
scales. Is that
all you have?
How much
luggage allowance
do we normally
Do you
have anything
to declare?
What's your
You haven't
filled in
the customs
How high did
the captain say
we were going
to be flying?
Working at an airport, educate travellers on flights and procedures. Give advice.
This has to
be planned
very carefully.
I want my
new house to
be functional,
but, I also
want it to
be a real home.
I bought this
radio yesterday.
It worked for
a short while
and then stopped.
Have you
checked the
How do you
assign the
various tasks
and stories to
your reporters?
Each department
has an editor.
He decides and
I oversee it.
Respond to customer queries and complaints, help customers to buy a product giving advice and answering questions.



Understand a wide range of demanding, longer texts, and recognise implicit meaning. Express him/herself fluently and spontaneously without much obvious searching for expressions. Use language flexibly and effectively for social, academic, and professional purposes. Produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors, and cohesive devices.

The council
has offered to
provide separate
bins for
paper, glass
and plastic.
Did they agree
to put a bin
for used batteries
in the recycling
We could also
collect unused
paint to give
to charities.
The type of
flowers you buy
will depend on
where you want
to put them.
What about
some flowers
around a
My grandfather
used to grow
potatoes, so I'd
like to give
that a try.
Around the house, recycling and gardening. Answer questions and give specific information.
I didn't recognise
you in that
outfit! That's
an unusual
Yes, I've just
been playing
You should be
out sailing
with all
this wind!
This is a
perfect day
to try my
I've only been
taking photos for
the past year
but some of the
other entrants
are professionals!
I really admire
your courage
Give detailed explanation of a problem, discuss your general feelings. Explain your ideas.
What do you
think of
the contract?
Your guaranteed
delivery date
option seems
rather expensive
to me.
I've come
to seek your
professional advice
about a legal
I need to
know all the
details before I
can advise you.
We have agreed
on a
The description
in the appendix
is clear enough.
Discuss details of a contract, find arguments to convince a customer to buy a product. Discuss logistics of an event.

What's included?

Business Content


Aligned to CEFR


Placement & Achievement Tests


Tailored Content



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